1. Tool for personalizing communication
We are looking for a solution that will personalize internal communication to different groups of the Bank’s customers and then coordinate the preparation of this communication at the right time.

2. Recording analysis
We are looking for solutions that will automatically create transcripts of anonymized customer audio conversations and analyze customer satisfaction levels.

3. Customer support in setting up a bank account
We are looking for a solution that will assist future customers in real time in the process of setting up an account via website or app and provide guidance in case of doubts, without referring them to Bank consultants.

The HHL Accelerator is a leading startup accelerator based in Leipzig, Germany, supporting innovative and scalable ventures from across Europe.

The program provides hands-on guidance, mentoring, and access to a strong network of investors, corporates, and industry experts. SpinLab is helping startups from Central and Eastern Europe (CEE) expand into the DACH region by connecting them with relevant partners and market opportunities. Startups benefit from infrastructure, tailored coaching, and direct links to potential customers and investors in the German-speaking markets.

SpinLab has consistently ranked among the top accelerators in Germany and Europe.

1. Tools for econometric analysis in the MarTech

We are looking for a solution that will enable econometric analyses in the context of planning marketing campaign activities. The system should have the capability to create econometric models (automatically, manually, inference systems based on distributed databases)

2. Electricity management in pilot energy community to to increase efficiency

We’re seeking a new energy billing model and compatible control system for a 50 kWp PV and 120 kWh energy storage project within an energy community. The solution must optimize electricity management based on dynamic pricing, enable monitoring, forecasting, and flow control for maximized self-consumption and adaptation to local energy needs. Scalability for future offerings is important.

3. Innovative technologies to improve the energy efficiency of process steam production

We are looking for a technology based on the cascade conversion of energy from hot air to improve the efficiency of steam production processes and generate additional electricity from previously unused thermal resources.

4. Tools to detect potential irregularities/frauds in the handling of transactions at petrol stations

We are looking for a solution to increase the level of detection and prevention of activities that may occur in transactions at service stations. The solution should use self-learning mechanisms.

5. Tools to optimise the management of the vehicle fleet (forklifts and tractors) on the production site

We are looking for a tool to coordinate the movement of vehicles (forklifts, tractors and semi-trailers up to 12 tonnes) within the company to enable the automation of company intralogistics.

6. Tools for measuring process steam flow using non-invasive techniques

We are looking for non-invasive tools to improve the accuracy of steam measurements on production facilities.

1. We are looking for an AI tool (agent) that will support BNP Paribas in a quick analysis of sme companies using available and up-to-date online sources for banking products.

2. Anti-fraud and KYC tool
We are looking for tools to support anti-fraud, anti-money laundering (AML) and know your customer (KYC) processes. These tools should demonstrate an innovative, proprietary approach to detecting fraud and money laundering patterns. We expect them to provide functionality to detect dormant accounts used for cybercrime, significantly speed up and simplify KYC activities, and effectively cross-check information between different data channels.

Complaints and inquiries module in Hoppy application 

We’re looking for a solution applicable in the Hoppy application which will support users in sending complaints. On the other hand the solution should support admin in effective management of reported complaints and inquiries.

Data aggregator

We are looking for solutions that allow aggregation of data from different municipal systems. Current municipal systems are fragmented and poorly integrated due to disparate technologies and vendor lock-in, hindering public service and data management. This lack of a universal platform prevents efficient data exchange between key services.
The business need is an open, secure, and scalable integration platform to unify systems, improve management, and enhance citizen service.

1. AI Agent

We are looking for an AI tool that will function within the website and, based on the company’s data resources, answer customer questions and create personalized recommendations for the use of Saint-Gobain materials and services. The agent must understand project requirements, suggest optimal materials and ensure compliance with sustainability and construction standards. His main task will be to provide Investors, Contractors and Designers with reliable information on the company’s products and complete system solutions tailored to the client’s needs.  The solution should be scalable to include data covering various brands and capable of being implemented across various websites.

2. Building analysis

We are looking for a sales tool that will allow an in-depth analysis of the client’s planned investment – construction or renovation of various types of buildings. The tool should take into account basic as well as advanced parameters, such as primary energy demand, CO2 emissions, the amount of renewable energy needed to balance CO2, energy demand for cooling, acoustic analysis, daylight comfort or fire safety.
The tool should analyze the various parameters of the building depending on the material used (from the company’s portfolio) and recommend materials whose use will improve the parameters of the building to comply with current legislation and meet the customer’s needs

1. Mass process optimisation

Optimisation and automation of mass processes (e.g. benefits processing, claims settlement, underwriting, automation of back office processes, customer relationship management), particularly through tools using GenAI.

2. Pricing excellence

The challenge can be solved by a tool to better estimate and price insurance risks, both for individual and corporate clients, or by increasing the dataset for estimation or adding new variables to assess the risk of an event.

3. Insurance prevention

We’re looking for startups providing technologies and tools such as digital customer service platforms, advanced risk analysis tools or artificial intelligence to help manage risk and improve safety. The area of interest includes solutions for both corporate and individual clients. 

4. Emerging technologies supporting insurance customer experience management.

5. All insurtech startups

The main challenge for this batch is to support Rossmann customers in the independent purchasing process, which can be delivered due to:

• Connecting the online and offline worlds;
• Providing personalised content for social groups and individual customers;
• Activities within marketing using AR, rich content. virtual assistants, augmented reality to enrich cosmetic information. Solutions to engage younger generations entering the shopping market;
• Technologies to ensure security at self-service checkouts (video analysis, fraud detection).

We are looking for:

1. 1. Mass process optimisation. Optimisation and automation of mass processes (e.g. claims settlement, underwriting, automation of back office processes, customer relationship management), particularly through tools using GenAI.
   2. Pricing excellence. The challenge can be solved by a tool to better estimate and price insurance risks, both for individual and corporate clients, or by increasing the dataset for estimation or adding new variables to assess the risk of an event.
   3. Insurance prevention. We’re looking for startups providing technologies and tools such as digital customer service platforms, advanced risk analysis tools or artificial intelligence to help manage risk and improve safety. The area of interest includes solutions for both corporate and individual clients, particularly in the areas of health prevention and wellbeing, road safety, and property damage prevention.
   4. AI solutions for weather prediction and sudden weather events.
   5. All insurtech startups.

1. PRODUCTS AND SERVICES (ONLINE AND OFFLINE)

New products & services to expand on our convenience ecosystem in areas of health, entertainment, betting, financial and insurance services.

Modern convenience foods such as: nutrition products (especially for school-aged children), nutritious snacks, dietary supplements, functional beverages & snacks.

2. FOODSERVICE & STREET-FOOD SOLUTIONS

Increase the attractiveness of our offer, improve the quality of service and increase operational efficiency in foodservice and our street-food offering. We are looking for innovations in: systems, processes, equipment, self-service facilities and food storage.

3. SALES AND MARKETING

Solutions aimed to: increase and optimise sales in-store, foster better business decision making and innovative in-store marketing. Mechanisms and products that support customer loyalty and influence positive daily habits and routines.

4. MOBILE APP/PHYGITAL

Engaging our customers in mobile app and physical stores. Creating & fostering community of dedicated customers through gamification and new technologies.

5. RETAIL TECHNOLOGIES

Disruptive solutions to transform the traditional retail with the help of new technologies i.e. AR/VR, IOT, blockchain, payment solutions, ESL.

6. NEW BUSINESS VERTICALS

Exploring and developing new business verticals that fit within our modern convenience strategy and further expand our ecosystem.

• will enrich the bank’s offer to young users (aged 13 and over);
• allow the bank to offer additional services that will enrich the bank’s services, including from the mobile application;
• Solutions for VR/AR/XR;
• GreenFinance.

• Digitalization of claims handling processes;
• Automation of internal processes;
• development of remote channels;
• employee benefits.

People & Culture Solution

We are looking for a tool that will help structure the onboarding process and allow us to easily design an employee’s career development, from monitoring competence development to planning a set of trainings. The solution should also include monitoring the fulfillment of formal obligations arising from labor law.

Building the Drugstore of the Future

We are looking for tools that will create a personalized omnichannel shopping experience. We are looking for solutions that work both online and offline, for use in drugstores addressing, for example, the possibility of purchasing or checking information about the full product range of Rossmann. We want to support decision-making, make it easier to move around the drugstore while relieving our staff. The solutions should support all customers, avoiding digital exclusion.

Improving e-commerce experiences

We are looking for solutions that will improve the quality of customer experiences in the Rossmann online store, from reaching customers, through the entire purchase process and the stage of receiving the order from the courier or in the drugstore. We are looking for both online and offline solutions with MarTech, Industry 4.0, Logistics and others supporting this process.

Quay Acceleration is dedicated to designing, building, and launching accelerator programs that serve the needs of entrepreneurs and drive out-come driven results. We achieve this through partnering with government agencies, domestic and international, as well as institutions and universities to develop programming that supports these partners in their economic development goals.

Reporting tool for salespeople

We are looking for an extensive online tool in the area of reporting for salespeople, which will have the following functions: location, meeting opening, meeting closing, checklist of sales steps and good practices. Thanks to which the salesman will avoid time-consuming reporting after visits to customers, better supervision and control of the quality of the salesman’s work.

Offer configurator

We are looking for an offer configurator – a tool for salespeople that will be used during the meeting and guarantees ease of making offers of many products from the mix of energy efficiency, electricity, gas, total waste management, services, etc. The solution should also be able to be hosted on Veolia.pl to ensure customers self-service by unchecking data, selecting products and preparing a “preliminary” offer, which includes benefits and costs.

Management of distributed heat sources (off-grid heat) platform

We are looking for a solution to measure the exact parameters of the building and estimate how much heat energy should be supplied. We will obtain results on the balance of energy demand (in water- domestic hot water and central heating) from distributed heat sources, i.e.: cogeneration solutions in a hydronic hybrid system (PH (heat pumps), CHP (cogeneration of heat and electricity), photovoltaic panels, gas boilers, tanks (buffers, storage tanks) of domestic hot water and with the use of heat storage) and additional information on the possible benefits/savings that may result from the use of these heat sources.

Recycling of plastic waste

We are seeking management solutions for soft PVC waste, on a polyester matrix.