Santander Bank Polska S.A. is the largest commercial bank in Poland providing financial solutions to personal customers, micro, small and medium enterprises, as well as domestic and global corporations. The Bank operates one of the biggest networks of branches and partner outlets in Poland. Its services are also available through a number of electronic channels. Santander Bank Polska is the leading innovator of banking services through modern technologies, with the most extensive offer of digital payments on the market.
Customer satisfaction and loyalty are and will be our main focus, hence we never cease to launch new innovative functionalities to support our customers in the efficient management of their personal and business finance. Since 2011 the Bank has been part of the Santander Group, a global banking leader established in 1957 in Spain, with a substantial presence in 10 core markets in Europe and both Americas (Spain, Poland, United Kingdom, Portugal, USA, Chile, Brazil, Argentina, Mexico and Germany). It is the strongest financial institution in Europe by market capitalization. It provides services to over 140m customers who appreciate the innovativeness and the top quality of services and solutions. Thanks to the cross-border cooperation of experts across all the markets the Group operates, Santander Bank Polska is already the bank of the future, the bank the customers want.
The subsidiaries from the Santander Bank Polska Group offer investment funds, insurance, leasing, factoring and other products. In recognition of our achievements and performance and the outstanding innovation capacity in the market, in 2018 Santander Bank Polska was awarded the “Bank of the Year in Poland” title in a prestigious international competition organized by The Banker.
We are especially focused on investing in payment and transfer solutions. As a result, Santander Bank Polska has the largest portfolio of contactless payments for retail customers in the product offer. We are working hard to expand our offer in this respect for our business customers. Our customers can pay with their mobile phone through Santander mobile app, Google Pay, Apple Pay, and with their watch through Garmin Pay and Fitbit Pay, and they also have access to BLIK.
Works are underway across the Group to introduce a consistent offer of swift and convenient payments available 24/7 also abroad. One of the most spectacular payment features launched by the Group was Santander One Pay FX, the first quick payment service powered by blockchain technology for retail and business customers. The solution was developed in cooperation with Ripple and makes it possible to transfer cash abroad even in one day. The solution is now available to customers in Spain, the UK, Brazil and Poland.
Very soon Santander Bank Polska will be launching a solution enabling customers to manage their accounts with other financial institutions, view balance and transaction history, as well as to initiate payments from the Account As I Want It.
Santander Bank Polska is also investing in the development of product offer for business customers. In July 2018 we were the first institution in the domestic market to introduce SWIFT global payments innovation standard (SWIFT gpi), a system which guarantees near real-time processing of international payments. At the same time, Santander Bank Polska became the first bank worldwide to offer a comprehensive service of foreign transfers in the Polish currency in the SWIFT global payments innovation standard (SWIFT gpi). We expect that within two years it will become a standard for international payments on the market. Therefore, Santander Bank Polska is working to add more functionalities for businesses within this solution.
Our priority is to continue to deliver the state-of-the-art solutions in the internet and mobile banking to further strengthen our position as the bank offering the best payment solutions.